Privacy policy

If you’ve ever filled out a form on our site, signed up for a trial, or subscribed to our blog, you know we’ve got at least a little bit of data on hand about you. In our privacy policy we explain what do with your data and, maybe more importantly, what we won’t. Furthermore this privacy policy also includes the anti-SPAM policy we handle for our customers.

What personal information do we collect from the people that visit our website or download our resources?

When downloading information from our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter or download a resource.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter or download a resource to send periodic emails regarding your subscription

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, it won’t affect your user experience and you can still download resources.

Third Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.


Anti SPAM

Webpower supplies the email marketing and marketing automation platform named Webpower.  Webpower prohibits its customers from sending unsolicited email. This prohibition comprises any form of unsolicited bulk email and commercial email, also known as spam. The prohibition applies to customers, the customers of customers as well as customers who provide services enabling spammers to send unsolicited email.

Definition

Webpower defines unsolicited bulk email and commercial email as email sent to recipients who have neither requested nor have an expectation of receiving such email from the specific sender. This includes advertisements, promotional campaigns, questionnaires, brochures, sale of email addresses, promotion of website URLs, and sales information and auctions.

Anti SPAM policy

Webpower’s customers and, where applicable, their customers, are not allowed to use the platform on Webpower’s network for sending unsolicited email. Senders of mailings and the like are obliged to keep a record proving that the recipients have explicitly asked to receive the email or material in question. The absence of such records may be interpreted unconditionally as a failure to have obtained the required explicit permission.

Webpower’s customers shall adhere to this policy and will ensure that their customers, resellers, managers and service providers do likewise. The customer may be held responsible for all traffic to or outside Webpower’s network resulting from unsolicited email. It is the customer’s responsibility to ensure that he/she does not promote himself/herself by means of unsolicited email.

If Webpower receives a complaint, this will be submitted to the client with the objective of receiving feedback as well as a solution to the problem. If this feedback and the corresponding solution to the problem, the sending of unsolicited email, are not received within 24 hours, Webpower is authorised to suspend the customer’s connectivity until such time that Webpower is convinced that the incident has been completely remedied and measures have been taken to prevent the future sending of unsolicited email. The customer is responsible for all unsolicited email sent over his or her connection via Webpower.

Customers whose connection to Webpower is used to send unsolicited email will be disconnected immediately, subject to a period of 2 hours during which the customer is offered the chance to stop sending the unsolicited email (batch).

Implications for practical use

Customers are obliged to inform their respective customers and users with regard to unsolicited email in order to make sure that they also adhere to the anti-spam policy stated above.

Customers of Webpower are obliged to fully and properly handle any received complaints with regard to unsolicited email.

If you use a mailing list, you are obliged to verify whether the recipients of these mailings have expressed an interest in receiving the mailing or have explicitly agreed to receive the information in question. Furthermore, each email must include a clearly visible link to an easy to use unsubscription page, which will instantly and permanently remove the recipient from the sender’s mailing list.

Why this policy?

Webpower believes that eliminating unsolicited email contributes to an improved, more efficient and cost-effective use of the Internet as a means of communication. This will allow us to provide better services to our customers, which is ultimately our mission.


Contact

If you have any questions or comments about this privacy policy, please contact us.

Webpower
The Factory
Building No.3, Room 601
695 Ling Shi Road
Zhabei District, Shanghai
+86 21 607 306 01
info@webpowerasia.com

Policy changes

Webpower reserves the right to modify this privacy policy. Any changes will be communicated on this page. This page was last updated on February 1st, 2016